1. Introduction
Welcome to RINSTAR, a service provided by Freedom Group, Inc (D.B.A. Clean Fuels Clearing House) (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
This version of the Privacy Policy is effective as of Sept, 28th 2024.
2. Information We Collect
2.1 Personal Information
We collect personal information that you provide to us directly, including:
- Contact Information: name, email address, phone number, and postal address.
- Account Information: username, password, and other registration details.
- Financial Information: billing information, including payment method details.
2.2 Technical Information
We collect technical information when you use our service, including:
- Device Information: IP address, browser type, device type, and operating system.
- Usage Data: information about your interaction with our service, including pages visited, time spent on pages, and actions taken.
2.3 Transactional Information
We collect information related to RIN trades and other transactions made through our service, including:
- Trade Details: transaction ID, trade dates, trade volumes, and trade values.
2.4 Marketing Information
We collect marketing-related information through third-party tools such as Google Analytics and Google Tag Manager, including:
- Traffic Data: number of visitors, session duration, and referral sources (e.g., how users found our website).
- Behavioral Data: user interactions with our content, such as click-through rates, scroll depth, and conversion events.
- Demographic and Interest Data: non-personally identifiable information about user demographics and interests (e.g., age range, gender, interests) as provided by Google Analytics.
- Ad Performance Data: information related to the effectiveness of our marketing campaigns, including impressions, clicks, and conversions.
This data helps us improve our services and tailor our marketing efforts to better suit the interests and needs of our users.
3. How We Use Your Information
We use your information for various purposes, including:
- To Provide and Maintain Our Service: including processing RIN trades and other transactions.
- To Improve Our Service: including monitoring usage and enhancing user experience.
- To Communicate with You: including sending account updates, transactional information, and marketing communications.
- To Comply with Legal Obligations: including regulatory requirements related to the Renewable Fuel Standard.
4. How We Share Your Information
4.1 With Service Providers
We may share your information with third-party service providers who assist us in operating our service, including payment processing, data analytics, marketing, and customer support.
4.2 With Regulatory Authorities
We may disclose your information to regulatory authorities as required by the Renewable Fuel Standard or other applicable laws.
4.3 For Legal Reasons
We may disclose your information when we believe disclosure is necessary to comply with legal obligations, protect our rights, prevent fraud or abuse, or protect users’ safety.
5. Your Privacy Choices
5.1 Opting Out of Marketing Communications
You can opt out of receiving marketing communications from us by following the instructions in those communications or contacting us directly.
5.2 Accessing and Updating Your Information
You can access and update your account information through your account settings or by contacting us.
6. Data Security
We use technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
7. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the effective date at the top of this policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Freedom Group, Inc (D.B.A. Clean Fuels Clearing House)
Address: 1450 Vassar Street, Reno, NV 89502
Email: services@cfch.com